Invitations & Stationery
Q: WHAT PRINTING METHODS DO YOU OFFER?
A: We absolutely love foil printing and flat/digital printing, but also offer other methods such as foil stamping, letterpress printing, and thermography to ensure our customers have a variety of beautiful options based on your budget.
Q: HOW DO I PLACE AN ORDER?
A: You can contact us here or request a quote here to get started on your invitation or stationery order. We will then send an invoice and a link to sign our contract. There is a $100 deposit required to place your order, along with your contract submission. Once received, we will start designing your project. Your remaining balance is due at the time you approve your order to go to print.
Q: WHAT SERVICES DO YOU OFFER?
A: A variety of services and products are available at Paper Tie Affair. We provide just about any paper goods or stationery for weddings, and also design stationery for babies, everyday greetings and prints, and more. Please see our full line of products here.
Q: DO I NEED TO LIVE IN THE HOUSTON AREA FOR US TO WORK TOGETHER?
A: Nope – we work with clients all over the world! You may have additional questions, or just prefer to speak to an actual human, in which case we can set up a time to chat on the phone or over Google Hangouts. Most of our customers simply find all their answers via email and in our helpful documents. If you are in the Houston area, we love to meet with our clients to discuss the design details over a cup of coffee.
Q: I’M IN A RUSH – CAN YOU HELP?
A: We will do our best to accommodate rush orders, but only if time allows. There is an additional charge for quick turnarounds, as our standard timeline for an invitation suite is 4-6 weeks. Send us an email and we’ll see what we can do!
Q: CAN I SEE AN ACTUAL SAMPLE OF MY INVITATION BEFORE PRINTING?
A: Of course! A hard-copy, printed sample of your invitation or stationery can be ordered for a small fee before printing your full order.
Q: WHAT KIND OF PAPER DO YOU USE?
A: Our 110lb smooth white signature stock is a customer favorite and available in multiple shades and weights. We also offer textured, pearlescent shimmer, as well as various color options. You can feel our high quality paper by ordering a sample pack here.
Q: IS THERE A MINIMUM ORDER?
A: The great thing about Paper Tie Affair, is we require only a minimum of 20 invitations or day-of pieces such as programs or menus. We also sell in multiples of 5, so you aren’t ordering way more than you truly need. Contact us for a quote today!
Q: I HAVE A DESIGN FILE, CAN YOU PRINT IT FOR ME?
A: We have a unique design style, and pride ourselves on our service to our customers, therefore we do not accept outside art files.
Q: WHERE CAN I PURCHASE YOUR PRODUCTS?
A: At this time, our Etsy shop is the quickest place to purchase our products. We accept orders through email, and will send an invoice prior to shipping. We also love custom orders, so contact us if you don’t see exactly what you’re looking for!
Q: HOW AND WHEN WILL MY ORDER BE SHIPPED?
A: Our products are shipped via USPS First Class mail by default, unless otherwise stated. Most items ship within 3 business days with the exception of custom orders.
Q: WHAT IS YOUR EXCHANGE/RETURN POLICY?
A: Cancellations or changes to your order must be submitted by email within a few hours of placing your order. The quality of our paper goods is extremely important to us and will be inspected prior to shipment to insure it meets our quality standard. However, should you need to make any returns or exchanges, please let us know within 5 business days of receipt. All merchandise must be returned unused and in its original packaging and condition. Shipping costs are non-refundable. Unauthorized returns will not be accepted.
Q: DO YOU OFFER WHOLESALE?
A: Absolutely! Please send us a message and we can discuss your order details.